Frequently Asked Questions
Email is king over here! This way I can maintain a clear record of our discussions and ensure nothing gets overlooked.
How do we communicate?
Planning fees must be paid up front to get started, and depending on the amount of time until your departure, I may be able to offer a payment plan for a majority of your trip. Keep in mind, flights will always require full payment up front.
Do you offer payment plans?
Ideally, 90-180 days in advance, and be ready to put down your initial deposit or pay for your trip in full. However, don’t hesitate to reach out if you're on a tighter timeline.
How far in advance should I book?
I’ll stay in touch at certain intervals throughout the planning process with important trip updates, deadlines, travel requirements, and reminders. Be sure to check your inbox (and spam folder) so you don’t miss anything!
Is there anything I need to do?
Any changes to your trip are subject to availability and current pricing, which unfortunately is out of my control. While traveling, I'll be available to assist with travel emergencies such as delays, cancellations, or other unexpected disruptions.
Can I make changes to my trip?
Every hotel, resort, cruise, tour, or experience has its own cancellation policy. I’ll clearly outline this in both your trip proposal and your before you go documents so you know exactly what to expect.
